Basic AMC
For small offices
- Preventive maintenance
- Hardware troubleshooting
- Software support
- Remote support
AMC
Annual Maintenance Contract
Planned IT maintenance instead of unpredictable emergency bills. Scheduled visits, faster response and a documented view of your IT assets.
Reduce downtime with preventive maintenance
Most IT failures give warning signs — failing drives, overheating systems, unstable network links, expiring warranties. An AMC puts a technician in front of your equipment on a schedule so these are caught before work stops.
Contracts are scoped to your environment: computers only, or extended to servers, printers, networking and CCTV. Response times and visit frequency are agreed in writing.
What an AMC includes
- Preventive maintenance
- Hardware troubleshooting
- Network troubleshooting
- Software support
- Printer support
- Remote support
- On-site support
- Priority service
Packages
Choose an AMC package
Business AMC
For growing businesses
- Everything in Basic AMC
- Network troubleshooting
- Printer support
- On-site support
Enterprise AMC
For corporate IT infrastructure
- Everything in Business AMC
- Server & backup support
- Priority service
- Dedicated account engineer
FAQ
AMC Questions
Do you provide on-site computer repair?
Yes, we provide on-site technical support depending on location and service requirement.
Do you provide computer AMC services?
Yes, we offer customized AMC packages for businesses and offices.
Do you install office networks?
Yes, we provide LAN, Wi-Fi, structured cabling, switches, routers and related networking solutions.
Do you sell computer hardware?
Yes, we supply computers, laptops, components, networking equipment and accessories.
Do you provide emergency IT support?
Emergency and priority support can be offered based on the selected service agreement.
Need help with hardware, networking or IT support?
Speak to our technical team for a free requirement assessment and transparent quotation.